How it works
Neither software, nor property manager.
Software leaves you alone with the tools. A property manager takes your home away. Host Pilot does the work and stops at your doorstep.
More than software
We don't hand you a channel manager to learn. We run it, every day, and you see the result in your dashboard: bookings, prices, conversations, receipts.
Less than a property manager, on purpose
No keys, no staff of ours, no price set by us. The part that makes a manager impersonal is exactly the part we leave to you.
Hotel DNA
Hotel pricing, hospitality and quality-control logic, brought into an apartment, a B&B, a guesthouse. Without changing what your home is.
A team that knows your home
Whoever replies loaded your property during onboarding. Response times are written in the contract, not in the slogan.
Who's at the controls
Hotel people, with names and faces.
Ten years in hotel and extra-hotel management, hundreds of properties followed. We bring to your home the same revenue, hospitality and quality-control logic as a hotel, with the transparency of a partner that shows you the numbers before you sign.
Who does what
Who does what. Written once, valid forever.
Everything digital, administrative and commercial, we do. Everything physical stays with you and the people you choose.
| Activity | Host Pilot | You, or whoever you choose |
|---|---|---|
| CIN, police portal, ISTAT, tourist tax | We do it, receipts in your dashboard | |
| Listings on the portals and direct booking engine | We do it, on our portal accounts | Photos, copy and guides stay yours, in the dashboard |
| Pricing and sales rules | We apply them | You write the rules |
| Guest messages, before, during, after | We reply, within contract times | You see every conversation |
| Collections, payout, monthly statement | We do it | You choose the payout date from three options |
| Shifts, checklists, coordination of people on site | We organise it | |
| Cleaning and linen | Your person or company: you choose and pay them | |
| Physical welcome, if not self check-in | You, or whoever you choose | |
| Routine maintenance | Your technician, called by us when needed | |
| Keys | Never | Always yours |
| Utilities, insurance, taxes, running costs | Yours, never in our books | |
| Leaving | Three months' notice, no penalties | Your home's material is already yours |
Versus a property manager
Three differences that are not about style.
What the fee is based on
- A manager
- The gross, cleaning included
- Host Pilot
- Sales net of portals and cleaning
Who sets the price
- A manager
- They do, on volume
- Host Pilot
- You write the minimum; we work above it, never below
Who enters the home
- A manager
- Whoever they choose, often subcontracted
- Host Pilot
- Whoever you choose, with our checklist
How we work
Up to your doorstep, not beyond.
During onboarding we build your property's digital twin: data, photos, guides, permits, listings, sales rules, procedures for the people on site. From then on everything repetitive, regulated and digital runs with us, and everything that needs a decision reaches you with a ready proposal.
What runs with us
CIN, police portal, ISTAT, council, tourist tax
Listings, sync, direct bookings, pricing within your rules
Before, during and after the stay, within contract times
Payout on the date you chose, monthly statement in thirty seconds
Schedule, instructions and end-of-shift photo for people on site
What stays with you
We never take them
Cleaning, welcome, maintenance: you choose and pay them
Minimum price, minimum stay, who can book, your dates
Furnishing and experience: we turn them into standards, we don't change them
Photos, copy, guides, statements and receipts, in your dashboard
The home stays yours. The work doesn't.
Write to us: tell us about the home and how you run it today. We reply within 24 hours, no commitment.
Cookies & tracking